Regional Support Consultant Permanent

Location: Gauteng
About Our Client: Our client is a leading medical scheme based in Pretoria, dedicated to providing comprehensive healthcare benefits to its members. They are committed to innovation, quality service, and the well-being of their clients.
Position: Our client is seeking an experienced Executive: Information Technology to join their team on a permanent basis. The successful candidate will play a crucial role in developing the overall organisational strategy and overseeing all aspects of Information Technology. This role requires extensive managerial experience in IT, preferably within the Medical Scheme Industry.

Functions:
• Assist in the development of the overall organizational strategy.
• Collaborate with Trustees and Executive Management to define strategies and specify requirements for Information Technology, conducting feasibility studies and producing strategic models of the organization's information needs.
• Compile, execute, and manage ICT initiatives.
• Identify alternative ICT solutions to deliver more efficient services to the organisation.
• Provide ICT information to support decision-making on key business imperatives for the Board of Trustees and Executive Management.
• Ensure compliance with King IV principles.
• Negotiate and manage contracts, service levels, and specifications with third-party service providers.
• Act as the final point of escalation for issues raised by third-party service providers or users
and arbitrate in conflict situations.
• Foster good communication between third-party providers and users within the organisation.
• Continuously monitor third-party supplier contracts and take appropriate actions to enforce penalty clauses or terminate contracts if necessary.
• Report regularly against agreed strategies, plans, and required outcomes.
• Produce accurate business cases for recommended new strategies, identifying business impact, anticipated benefits, risks, and consequences of failure.
• Manage and plan ICT, including policy and practice development, planning, budgeting, resourcing, and training.
• Select and implement suitable technology to streamline internal operations and optimize strategic benefits.
• Approve purchases of technological equipment and software and establish partnerships with ICT providers.
• Conduct strategic hardware and software needs analysis and planning.
• Oversee the technological infrastructure (networks and computer systems) to ensure optimal performance.
• Direct and organize ICT-related projects.
• Monitor changes or advancements in technology to identify opportunities for gaining competitive advantage.
• Analyse the costs, value, and risks of information technology to advise executive management and suggest actions.
• Manage staff within the IT department.
Skills:
• Proficiency in MS Word, Excel, Office, Outlook, and Internet.
• Strong organizational skills with attention to detail.
• Excellent negotiation skills.
• Bilingual in English and Afrikaans with strong interpersonal communication.
• Team player with a caring attitude.
• Flexible in adapting to changes and management decisions.
• Proficient in problem-solving techniques and record keeping.
• Leadership skills and ability to maintain good interpersonal relationships.

Requirements:
• Proven experience as a Chief Information Officer (CIO) or similar managerial role.
• Excellent knowledge of IT systems and infrastructure, including exposure to Oracle systems and relevant programming languages pertaining to the organization's administration system.
• Solid understanding of data analysis, budgeting, and business operations.
• Background in designing/developing IT systems and planning IT implementation.
• Functional knowledge of IT infrastructure planning, including hardware and software.
• Expert ability to function on a strategic level.

Remuneration:
• Competitive salary commensurate with experience.
• Exceptional benefits program including 23 days of annual leave, 8-hour workday with a 30min break, life cover, disability benefits, funeral cover, pension fund, medical aid, and more.
• Office perks: free parking, Wi-Fi, landline phone allowance, on-site gym, subsidized meals, free refreshments, Athletics Club, Pilates, and wellness programs.
• Dynamic team interactions, recognition programs, and incentives.

Join Our Client: Be part of a team that values innovation, quality service, and the well-being of its
members. Apply today to contribute to a leading medical scheme's success and make a difference in
the lives of many.
Application Process: Interested candidates should submit their CV and cover letter, highlighting their
experience related to the job functions and skills listed above to ***email*** with REF IT Exec. If you do not hear back from us within 2 weeks of applying, please consider your application unsuccessful.